Advanced Authentication with Multiple Access Levels of Authority

The eAgentX2 interface has three levels of administration to delegate user authority:

Admin, Domain Manager and User.

The Admin can see all the users in all of the domains attached to the eAgentX2 server. The admin is able to add/remove policies, domains and users. The domain manager has the authority over all users in his or her domain. For example: the NetMotion domain manager governs only the users in the NetMotion domain. Lastly Users, the user is only able to add their mobile device to the system and download their grid cards for printing. This overview of authority ensures that nobody without proper authority can do anything in the system without the right credentials.

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How does eAgentX2 work?

A lot of people have been requesting more information about DCI’s eAgentX2 Advanced Authentication Software. I would like to start off by saying thank you to all the new customers that have been pouring in and a special thanks to all of our customers who put their lives on the line every day. eAgentX2 is the Advanced Authentication solution for law enforcement, with over 100 years combined experience with government mandates just like this one, almost nobody has the track record of eAgent.

Our user-friendly interface is simple to use and understand. Simply log in and you can add users, assign them domains, and configure their Authentication methods (policies). We offer three different methods for second factor Authentication, grid cards, SMS text, and hard token.

Here is the Users (non admins) look when accessing eAgentX2, they can add a new cellphone provider for their text authentication or download their grid cards into Microsoft word and print them out.

eAgentX2 is quickly becoming known for its incredibly agile features and packed with common sense that makes the solution simple to administer to large and small agencies nationwide. If you have any questions about eAgentX2 or would like an information packet sent to you with more details about the solution please email me at Arawlings@diversecomputing.com

Does My Agency Require Advanced Authentication to be Compliant with the FBI CJIS Security Policy?

Whether or not your agency requires CJIS Advanced Authentication boils down to one key question… Do you have officers who access NCIC criminal justice information from a mobile data terminal or handheld device, or are they trying to remote access from an unsecure location? If the answer is “Yes”, then those officers will require an Advanced Authentication system to be compliant.

Achieving CJIS Compliance is Easier Than You Think

DCI has developed the eAgentX2 Advanced Authentication solution specifically for law enforcement agencies to be compliant with this FBI CJIS Security Policy. We have over 100 years of combined experience with CJIS and keeping law enforcement agencies up to date with new FBI security standards, so you can rest assured knowing that our eAgentX2 solution meets the mandate. We understand what a headache it can be to keep up with all of the new security policies. Let us deal with the government mandates… you have enough to worry about.

CJIS Advanced Authentication Mandate *Effective September 30, 2013*

“Authentication” refers to the process of verifying users’ identities when requesting access to Criminal Justice Information Services (CJIS) systems. One-Factor Authentication is when a user logs in with only a user name and password. Two-Factor or Advanced Authentication requires an additional separate factor in order to complete the log-in process. This one time pin, or second factor is usually obtained via a phone app, text, hard token or grid card, and it changes every time the user logs in.

DCI has over 100 years of combined experience with CJIS and staying up to date with FBI security standards, and we developed a product specifically for law enforcement agencies to meet this mandate. eAgentX2 from Diverse Computing gets you compliant with the CJIS security mandate and ensures maximum security through advanced authentication. As always DCI offers live 24/7/365 support for all of our products, and our Advanced Authentication solution integrates with all of our other products, whether you are new to DCI or a returning customer check out how we continue to set the standard for security and reliability at diversecomputing.com